PP
Party Post Live
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Support Center

Need help with Party Post Live? We're here to help you create amazing party experiences.

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Help Center

Find answers to common questions and learn how to use our features.

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Contact Us

Can't find what you're looking for? Get in touch with our support team.

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Status Page

Check if there are any ongoing issues with our services.

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Frequently Asked Questions

How do I create a room?

To create a room, you need to have a registered account. Click "Create A Room" on the homepage, fill in your room details (name, description, settings), and you'll get a unique room code to share with your guests.

How do guests join my room?

Share your room code with guests. They can enter it on the homepage or go directly to your room URL. Guests can join anonymously or with their name.

What's the difference between Free, Pro, and Premium plans?

Free: 1 room, 25 guests, 3-day history
Pro ($9/month): 3 rooms, 100 guests, 7-day history, custom branding
Premium ($29/month): 10+ rooms, 500 guests, 30-day history, analytics, priority support

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access to your current plan features until the end of your billing period.

How do I moderate content in my room?

Room hosts can access moderation settings to enable content filtering, set up blocked words, and configure AI moderation. You can also manually approve or reject flagged content.

Is my data secure?

Yes, we use industry-standard encryption and security practices. Your data is stored securely and we never share your personal information with third parties. See our Privacy Policy for details.

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Response Time

Within 24 hours

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